Collect, understand, learn - Aisaac works in three steps that repeat in a loop:
1. Collect data
In the first step, Aisaac extracts the relevant text and metadata from a document. If a record is not clearly legible for the AI - for example, the scan is too blurry - correction and filter procedures will automatically be applied to improve the quality of the document.
2. Interpret and classify data
All images, text and metadata are added to the machine learning unit - the heart of Aisaac. The records are inspected according to previously defined or learned characteristics and classified correspondingly. A text with the keyword "Address change", for example, is added to the policy management system. A text that fulfills all criteria of a damage claim is added to the claims management system.
3. Learning from data
Aisaac detects patterns and similarities in documents and therefore learns independently. Furthermore, a sample is provided to the quality assurance department from adesso insurance solutions. If the data has to be corrected, the AI will learn from this as well.