Evolutionary standard software for the insurance industry

Sven Schlünzen joined the management of adesso insurance solutions GmbH, a provider of standard software for the insurance industry and a wholly owned subsidiary of adesso SE, in January 2025.

As Managing Director for Sales, Schlünzen will be responsible for all of the company’s sales activities in future. This includes the sales management of the traditional software business as well as the strategic development of the existing business model. Schlünzen will also lead the expansion into new market opportunities, including the platform business, while strengthening collaboration with existing customers and partners. In his new role, he will report directly to Dr Andreas Nolte, Spokesman of the Management Board of adesso insurance solutions.

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Provinzial is intensifying its long-standing collaboration with adesso and will use the insurance platform in|sure Ecosphere P&C as Software as a Service (SaaS) for the andsafe AG, S-Direkt Versicherung AG and ProTect Versicherung AG brands.

The business models of these nationwide brands differ from those of the regional insurers within the Provinzial Corporate Group. Standardising the IT landscapes of the three companies enables them to leverage synergies and respond flexibly to market conditions in the direct, pool broker, and embedded business segments. Furthermore, leveraging cloud technology enables better scalability and more efficient responses to seasonal peaks, such as the car changeover period in November. This leads to a reduction in IT operating costs. The comprehensive transformation to the new SaaS operating model should be completed by the end of 2026.

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• Migration project as part of the modernization of the system landscape
• Three million cross-client migrated life insurance policies testify to adesso's project expertis

Earlier this month, SOKA-BAU, one of the largest pension funds in Germany, migrated a total of 1.94 million life insurance policies with the help of adesso insurance solutions.Currently in the midst of a full-scale digitization project designed to automate business processes, SOKA-BAU hopes to create the basis for further digitization and therefore opted for the policy management system in|sure PSLife from adesso insurance solutions.

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• Group plans to implement in|sure Health Claims into existing systems
• Increased automation in the management of benefits

The health and travel insurers of the Versicherungskammer (VKB) Group (Bayerische Beamtenkrankenkasse and Union Krankenversicherung) are continuing to modernize their systems with software from adesso insurance solutions.
After opting for the in|sure Health Policy management system in February 2023, Germany's largest public insurer then decided to implement the in|sure Health Claims benefit management system from the Dortmund software specialists for both its health and long-term care insurance. During the four-year project, adesso insurance solutions will work closely with the VKB Group to help incorporate and customize the new software, and will also take over the maintenance of the system.

In the event of a claim - from a minor annoyance to a highly emotional crisis situation - insurers must prove their legitimacy and meet individual expectations. A joint white paper by Versicherungsforen Leipzig and adesso insurance solutions gets to the bottom of the question of whether the needs of the generations are really as different as is often claimed. The core of the white paper is the question of what role digitality plays for customers in the event of a claim and whether a change in their needs can be observed across the different generations. The basis for answering these questions is an online survey conducted in September 2023 among 800 German insurance customers aged between 18 and 73.

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Nolte will join the leadership team of adesso insurance solutions GmbH with effect from 1 January 2024, taking on the role of spokesman for the management. A mathematics graduate and actuary with a PhD in computer science, he became managing director of Afida GmbH in early 2023 and has been in charge of the company’s runoff business based on the in|sure platform. Nolte previously worked for the Allianz Group for many years, ten of which as CIO. He succeeds Oliver von Ameln, who is leaving the management of adesso insurance solutions as part of a reorganisation.

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